FAQ
FAQ – Your Questions Answered
Welcome to our FAQ page! Here are some of the most common questions about our products and services. If you don’t find what you’re looking for, feel free to reach out to us directly—we’re here to help!
General Questions
Q: Are all your products organic?
A: Yes! Every product we offer is 100% organic, crafted or grown without synthetic chemicals, fertilizers, or pesticides.
Q: Who makes the products on Raw Organic Cart?
A: We feature local growers and artisans like Organic Electroculture, who use sustainable, chemical-free practices like electroculture to ensure the highest quality and purity.
Q: Do you offer international shipping?
A: Currently, we ship within the United States. We’re working on expanding to more locations in the future—stay tuned!
Dried Teas
Q: How should I store your teas?
A: Our teas are packaged in reusable glass mason jars to maintain freshness. Store them in a cool, dry place away from direct sunlight.
Q: How do I prepare the teas?
A: Use approximately 1 teaspoon of dried tea per cup of hot water. Steep for 5-10 minutes, and enjoy! For bitter teas like Dandelion, you can add honey for sweetness.
Salves
Q: Are your salves safe for sensitive skin?
A: Absolutely. Our salves are made with natural, gentle ingredients like cold-pressed organic olive oil, beeswax, and herbs, making them perfect for sensitive skin.
Q: How should I use the salves?
A: Apply a small amount directly to the affected area. They’re great for wounds, sore muscles, bug bites, and more!
Tinctures
Q: How do I use your tinctures?
A: Take 2 drops under the tongue or mix with water as directed. For example, our Wild Lettuce Tincture can be taken every 2 hours for pain relief.
Q: Are tinctures safe for daily use?
A: Yes, when used as directed. However, if you have any medical conditions or are pregnant, consult your healthcare provider before use.
Heirloom Seeds
Q: Are your seeds non-GMO?
A: Yes! All our heirloom seeds are non-GMO and grown using natural, sustainable methods like electroculture.
Q: How should I plant the seeds?
A: Each seed variety comes with detailed instructions for planting, soil preferences, and care tips to help you achieve the best results.
Bath & Body Products
Q: Are your bath and body products free from synthetic chemicals?
A: Yes, our products like natural deodorants and salves are made from simple, organic ingredients free of artificial additives or fragrances.
Q: Is the deodorant effective for odor control?
A: Definitely! Our handmade deodorant uses baking soda and arrowroot for odor protection while being gentle on your skin.
Orders & Shipping
Q: How long will it take to receive my order?
A: Orders are typically processed within 2-3 business days and shipped via standard delivery. You’ll receive a tracking number as soon as your order ships.
Q: What is your return policy?
A: If you’re not satisfied with your purchase, you can return it within 30 days for a refund. Please ensure the product is unused and in its original packaging.
Become a Seller
Q: Can I apply to sell my products on Raw Organic Cart?
A: Absolutely! We’re always looking for passionate local makers and growers to join our marketplace. Visit our contact page for details on how to apply.
Still have questions? Contact us here 🌱
